Technology Services for Small and Medium Businesses:
We understand that technology has become an integral part of your business. Many businesses face challenges while trying to deploy, maintain and protect their IT infrastructure. Whether you are facing a major IT crisis in your business or would like proactive managed IT services to handle issues before they become crises, Network Computer Pros has a solution for you.
Extensive Technology Services and Solutions for Your Unique I.T. Needs:
Managed IT Services
We call it Watchdog®. It’s our all-inclusive managed IT services support program.
Say goodbye to support bills you don’t control—or expect. Say hello to around-the-clock monitoring, preventative maintenance, and a proactive attitude that boosts uptime and adds to your bottom line.
Remote Monitoring Services
Our Watchdog® monitoring program maintains and proactively supports your IT systems. We eliminate the costs and disruption associated with downtime so that your business can keep running smoothly.
Help Desk Support Services
Our help desk responds to developing IT issues with the speed and ferocity of, well, a Watchdog®.
Whether you call, email, or open a support ticket, you’ll get the same quality of service and response. Need on-site support? We’ll be there.
ANTI-VIRUS AND MALWARE PROTECTION:
It’s not if… it’s when. Cybersecurity is an integral component of all IT programs and our Watchdog® service is your vigilant first line of defense. From ransomware attacks that can hold your business hostage to Trojan horses that quietly steal your data, we protect you from whatever threats are lurking, while also keeping your business compliant with cybersecurity standards.
MICROSOFT 365:
We’re a Certified Microsoft Partner, Silver Small and Midmarket Cloud Solutions Provider. It’s a mouthful, but all it means is that we’re authorized to migrate you to Microsoft’s cloud-based suite of unmatched productivity tools. We pinpoint the right Microsoft 365 solutions and you enjoy the savings. Best of all? There’s no extra charge for this service.
REMOTE EMPLOYEE SETUPS & MONITORING:
Your team needs to be able to work efficiently no matter where they are—and you need the ability to track what they’re doing and how.
We set your employees up to excel at remote work, ensuring that they have everything they need in their toolkit. We also take into account the additional security risks that arise from working remotely and build in safeguards.
Looking to make sure remote work goes smoothly? We can install ActivTrak, a software suite that provides detailed oversight into workload, software usage, compliance issues, and employee activity.
SECURITY ASSESSMENT & TRAINING:
Cybercriminals know that one of the easiest ways to get access to your data is by “social engineering,” or exploiting knowledge of human behavior.
The best defense? Regular security assessments and employee training designed to mitigate the specific risks your business faces. We’ll find where your team is most vulnerable, then develop a plan to increase employee vigilance. Solutions include simulated phishing attempts, security newsletters, and formal security policies.
We also offer dark web scans to help you identify if any accounts related to your company have been involved in a data breach so that you can respond proactively.