Help Desk Support That Keeps Your Business Running
Say goodbye to unresolved issues, slow response times, and unwanted downtime
When your IT systems aren’t working, you need them addressed right away.
Downtime translates to employee frustration, wasted time, unhappy customers, and even missed opportunities for growth.
Network Computer Pros offers reliable, responsive help desk support for everyday snags, slowdowns, and glitches. Our goal is to minimize your downtime so that your business can keep humming along.
Here are just a few of the tasks we perform on a regular basis:
- Set up new users
- Assist with remote access
- Reset passwords
- Help with printer issues
- Handle accounts for terminated employees
- Wipe devices
- Configure user permissions
- Help users become more productive while using certain programs
- Install new software
- Update software and install patches
- Troubleshoot software issues
- Resolve technical concerns
Painless IT services that save you time and increase your productivity.
If you dread calling “the I.T. guy,” you’ll be happy to know that we do things differently at NCP.
No more waiting hours for someone to show up to your office.
Within seconds, our technicians can access your systems remotely and fix the problem so that you can get your people back to work ASAP.
No confusing tech jargon.
We’re here to explain to you in easy-to-understand terms what we’ve fixed and what you may need to do differently. And when you pick up the phone to call us, no need to stress if you can’t explain exactly what’s wrong—we have decades of experience in diagnosing common problems.
What we fix stays fixed.
With us, you don’t have to worry about dealing with reoccurring problems. Our help desk tracks each service request to make sure that you don’t have to waste time contacting us each month for the same problem.
We believe in being proactive.
We monitor issues by company, computer, and type—then use that information to identify trends that put a dent in your productivity—And if there’s a single computer that’s affecting productivity, we can pinpoint it and work on a fix right away.
“We have been clients of NCP since 2013 and personally work with their dedicated support team with the operations of our 24-hour, 7-days a week, resort and spa. It has been my experience that NCP exceeds our expectations by helping us to problem solve, suggest solutions, and providing assistance to our establishment. Anytime I have a hardware concern or a software question, the team at NCP will help me find a cost-effective answer.” Edward Otto Zielke, Marketing and Operations Manager The Grand Resort and Spa
IT support you can trust
For over 20 years, Network Computer Pros has been trusted by hundreds of businesses to provide exceptional help desk support and managed IT services. Working with us means avoiding unnecessary downtime with our rapid responses and quick resolutions.
Meet Our Technology Partners
“As a CPA Firm, it is a priority that our secure environment is top notch. Maurice and his team have not only updated our security but have brought our overall IT up to the next level. NCP is available day or night and provides our firm with prompt, professional and personal attention every step of the way. We have recommended NCP to several clients and have received nothing but adoration in regard to those referrals. We have been clients for 10 years and we could not say enough good things.” Raymond A. Ballotta, CPA Levenson, Katzin & Ballotta, P.A.